Managing noise on a licensed premises in England involves balancing customer enjoyment with legal obligations and neighbourhood considerations. Licensing Professionals have listed some key strategies:
1. Understand Legal Requirements
Licensing Conditions: Check the specific noise-related conditions attached to your license, which may include restrictions on noise levels, timings, or entertainment.
Local Authority Regulations: Be aware of the Environmental Protection Act 1990, which deals with noise nuisances. Failing to comply can result in fines or loss of license.
2. Conduct a Noise Assessment
Regularly assess the noise levels inside and outside your premises. This can help identify problem areas and times, allowing you to make informed adjustments.
3. Soundproofing and Acoustic Measures
Install Sound Barriers: Use double glazing, acoustic panels, and heavy curtains to reduce noise leakage.
Door Management: Keep doors and windows closed when possible, especially during events. Use lobbies with double doors if feasible.
4. Manage Music and Entertainment
Volume Control: Keep music levels within acceptable limits, especially late at night.
Positioning of Speakers: Place speakers away from walls shared with neighbouring properties.
Live Music Management: Consider using electronic drums or amplifiers with built-in volume control for live bands.
5. Staff Training
Train staff to be mindful of noise, particularly when handling outdoor areas like smoking zones. Ensure they monitor noise levels and manage rowdy behavior quickly.
6. Customer Management
Signage: Display clear signs requesting customers to respect neighbours, particularly when leaving late at night.
Security Staff: Use security personnel to manage noise from customers queuing, smoking, or leaving the premises.
Designated Smoking Areas: Position these away from residential areas and monitor them closely.
7. Engage with the Community
Communicate with Neighbours: Keep open lines of communication with nearby residents, informing them of upcoming events that might be noisier than usual.
Feedback Mechanisms: Offer a way for residents to give feedback or report issues directly to the premises, demonstrating your commitment to minimizing disturbances.
8. Regular Monitoring and Adjustments
Noise Monitoring Equipment: Use noise monitoring devices to track levels during peak times. Adjust operations as needed based on feedback and data.
Incident Logs: Keep records of noise complaints and the actions taken in response, showing due diligence and a proactive approach.
Managing noise on a licensed premises- Conclusion
These practical steps, combined with ongoing dialogue with local authorities and the community, will help you effectively manage noise on a licensed premises while maintaining a good relationship with your neighbours.
Licensing Professionals provide training and advice on all matters relating to the Licensing Act 2003- Call us today for a FREE consultation.
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